{"id":1388,"date":"2022-07-21T14:16:56","date_gmt":"2022-07-21T14:16:56","guid":{"rendered":"https:\/\/test.thesmsworks.co.uk\/blog\/?p=1388"},"modified":"2022-10-31T16:25:17","modified_gmt":"2022-10-31T16:25:17","slug":"concerns-for-smsapi-users","status":"publish","type":"post","link":"https:\/\/thesmsworks.co.uk\/blog\/concerns-for-smsapi-users\/","title":{"rendered":"What\u2019s the number one worry for SMS API users?"},"content":{"rendered":"\t\t
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What\u2019s the number one worry for SMS API users?<\/h1>\n\n\n\n

For many of our SMSAP<\/a>I customers, the SMS alerts that they send are a vital part of their business. <\/p>\n\n\n\n

Whether they\u2019re sending crucial account notification texts, job alerts even server status updates, in most cases it\u2019s essential that these texts arrive.<\/p>\n\n\n\n

For many, the number one niggling concern that they have is\u2026what happens if I run out SMS credits on my account? <\/strong><\/p>\n\n\n\n

Will my account stop working?
If so, how quickly can I get it up and running again?<\/p>\n\n\n\n

Running out of SMS is credits is the last thing anyone wants, so we\u2019ve put in place 3 lines of defence<\/strong> that will help keep your texts flowing.<\/p>\n\n\n\n

Low credit email warning<\/h2>\n\n\n\n

This may seem a rather obvious mechanism but it\u2019s the most effective. Within your account you can set up low credit warning emails to as many contacts as you wish.<\/p>\n\n\n\n

You simply set the credit level at which you want the warning emails to be triggered. Then all the specified contacts will be sent an email every day that the SMS credits are below the set threshold.<\/p>\n\n\n\n

We recommend that you set the level to be approximately one month\u2019s SMS usage. This should give you plenty of time to organise buying more credits for your account.<\/p>\n\n\n\n

SMS credit overdraft<\/h2>\n\n\n\n

If the low credit warnings weren\u2019t acted upon, then we have an additional tool that will keep your account sending texts. 
 <\/p>\n\n\n\n

The SMS credit overdraft,<\/strong> which is agreed in advance, will allow your account to operate below 0 credits.<\/p>\n\n\n\n

This means that even though your account has run out, your texts will continue to be sent as normal. We normally agree the SMS credit overdraft to be about one month\u2019s normal usage, which gives you plenty of time to top up your account.<\/p>\n\n\n\n

Please note that accounts do not automatically have an agreed overdraft limited, this needs to be organised with us in advance.<\/p>\n\n\n\n

Help, I\u2019ve run out of credits!<\/h2>\n\n\n\n

Imagine a worse case scenario, where both the low credits warnings and the SMS overdraft have both failed to prompt a top up. (We completely understand how sometimes admin can take a back seat.)<\/p>\n\n\n\n

If you contact us in the event of \u2018credits crisis\u2019 and your SMS systems have ground to a halt, we will always immediately add a bundle of credits<\/strong> so that you can start sending again.<\/p>\n\n\n\n

Our approach is to help you get your texts sending as soon as we can and sort out the admin later. We\u2019ll do all we can to get you out of a tight spot.<\/p>\n\n\n\n

Safety net in place<\/h2>\n\n\n\n

With these features, we hope that you never have the panic inducing experience of running out of credit. <\/p>\n\n\n\n

If the worse does happen, we\u2019ll always be on hand to act swiftly to get your systems back on track.<\/p>\n\n\n\n

(Although prevention, so the clich\u00e9 goes, is better than cure.)<\/p>\n\n\n\n

Something else from the blog perhaps?<\/h2>\n\n\n\n

Is this the best SMS marketing message<\/a> we’ve ever seen?
I believe it is.
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What\u2019s the number one worry for SMS API users? For many of our SMSAPI customers, the SMS alerts that they send […]<\/p>\n","protected":false},"author":1,"featured_media":1553,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1388","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1388"}],"version-history":[{"count":0,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1388\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/media\/1553"}],"wp:attachment":[{"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thesmsworks.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}